Service Expectations:

Prior to Closing

My Home Solution provides the Builder’s One-Year Limited Warranty and Limited Warranty Standards document establishing written warranty terms and conditions based upon standards and procedures nationally adopted by Homebuilding Industry.

(Please Note: In some cases our Builder’s prefer to use their own document based upon the same standards. Check with your Builder to ensure you have the correct document).

During Closing

At the conclusion of your New Home Orientation, My Home Solution will schedule a Closing Walkthrough that will take place either the day before or the day of your home closing. The Closing Walkthrough is a review of the Builder Completion List insuring that items in need of attention have been satisfactorily resolved. This process insures the satisfactory completion of your new home and establishes a strong foundation to successful home ownership.

In the event open items remain, these items are noted on a Completion Item document signed by both the Homebuyer and your Builder as their commitment to the final completion of your new home.

After the Purchase of Your Home

My Home Solution provides each Homeowner with a single source of contact for all questions, concerns and warranty needs during the Builder’s One-Year Limited Warranty period.